Refund policy
At our store, we are committed to ensuring customer satisfaction. If you are not completely happy with your purchase, we are here to help.
Returns
We accept returns within 30 days of receiving your order. To be eligible for a return, items must be:
- Unused, unworn, and in their original packaging.
- Free from any damage, stains, or alterations.
- Accompanied by a receipt or proof of purchase.
To initiate a return, please contact us at support@babysnugbloom.com with your order details. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to the original payment method within 5-7 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at support@babysnugbloom.com.
Non-Returnable Items
For safety and hygiene reasons, items such as diapers, pacifiers, and opened baby care products are non-returnable.
If you have any questions, feel free to reach out.
